Further to the recent media coverage of surgeries now being able to offer face to face appointments, we would like to confirm we are still continuing face to face appointments as we have been throughout the pandemic. An initial telephone consultation with a clinician will still be offered before a face-to-face appointment is made.
No abuse of our staff will be tolerated under any circumstances and may result in removal from the patient list.
We are here to help you. Appointments are being delivered face-to-face, online and over the telephone and you will be advised on the best approach for you. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery. You can also call NHS 111. Please do not come to the surgery unless you have an appointment. If you are waiting for a check-up, please be assured we will contact you.
If you require medical attention and have any COVID-19 symptoms listed below, please contact us by telephone instead of attending the practice.
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal
Go to https://self-referral.test-for-coronavirus.service.gov.uk/antigen or telephone 119 to arrange a test. Read the advice about staying at home.
Face coverings are still required for all staff, patients and visitors to the practice.
Where we are
Prospect House, 121 Lower Street, Kettering, Northamptonshire, NN16 8DN
Limited parking and a bike shelter is available at the rear of Prospect House. There is a 2 hour limit on parking and tickets will be issued to anyone who parks longer than 2 hours without a valid permit. CCTV is in operation.
We aim to provide a high standard of medical care in a friendly and professional manner.
A caring practice that looks after our patients whilst balancing the needs of our patients and staff.
A successful organisation, that learns, evolves, reflects and embraces change and where staff are happy at work.
No Smoking Policy
At any time, in any part of Prospect House - Thank you for your co-operation.