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01536 522633

Inhaler brand change

If you use the brown inhaler (Clenil®), please continue reading.

We have recently reviewed and will be changing the brand of brown inhaler prescribed by the practice from Clenil® to Soprobec® in the week commencing 8th July 2020. 

This is line with our local guidance and will save money for the NHS. Patients are to use the inhaler in exactly the same way and use up any Clenil® you have at home before moving to Soprobec®

Anybody affected by the change will receive a text message. Please ensure to update your mobile number with a member of our reception team or online (registered users only).

Download this file (Soprobec inhaler leaflet.pdf)Soprobec® Leaflet[Click to download the leaflet]199 kB

Electronic Prescriptions

We have changed the way we issue prescriptions that are NOT sent to the patient's nominated pharmacy.

From 10th June 2020 almost all prescriptions will be signed and sent electronically (no signatures are required).

Patients will receive a green prescription token that will need to be scanned by the pharmacy.

Our reception team are able to reprint lost tokens. In exceptional circumstances the pharmacy may be able to locate and download the electronic prescription without the token.

You can nominate or amend a pharmacy via online access (https://systmonline.tpp-uk.com/2/Login) or contact our reception team on 01536526526.

Online Consultations

You can now contact the surgery via Engage Consult, a new online system. It can be used for non-urgent issues both administrative (24 hours a day) and medical (08:00 - 09:00), without the need to telephone the surgery. You can gain help and advice from your mobile phone, tablet or computer. Your queries will be reviewed by the most appropriate person and will be answered within one working day.



Additional SCR dataset

A change has been made to the way Summary Care Records are made available. Where a patient has not previously expressed a preference with regard to their Summary Care Record, both the core and additional information will be included in a patient’s SCR by default.  

When the additional information is uploaded for a patient, the clinical system will automatically make an auditable entry in the patient’s GP record.

Additional information includes:

  • significant medical history (past and present)
  • reason for medication
  • anticipatory care information (such as information about the management of long term conditions) 
  • end of life care information (from the SCCI1580 national dataset) 
  • immunisations 

More information is available from the NHS Digital website: 



Opening Hours: 08:00 - 18:30
Phone Number: 01536 526526
Out of Hours: 111


Prospect House
121 Lower Street
NN16 8DN



Any advice published on this website is intended as additional information for registered patients only. It is not intended as a substitute for seeking advice from a GP where necessary and appropriate.