Example Site

01536 522633

Patient Survey 2019

We have now initiated our Patient Survey of 2019. We would be most grateful if you could take a few minutes and complete the survey:

https://www.surveymonkey.com/r/eskdaill

Paper copies are available at reception.

Information entered into practice survey forms is used only for the purposes of processing your Survey information and will be stored and accessed securely by designated Practice staff. Issues raised in comments will be discussed between relevant members of the Practice. The information will be used for quality monitoring purposes. Any personal information transmitted via Practice Survey forms may be anonymised by the Practice when this is required to ensure compliance with General Data Protection Regulation. This information is not shared with any external third party organisations.

Smear Tests in Online Booking

We have now enabled online booking for smear tests.

If you are registered for Online Access, please go to https://systmonline.tpp-uk.com/ and type in your credentials.

Select a Session with one of the Nurses and book a SMEAR TEST appointment.

If you have not registered yet, please go to Online Access to find out how to.

 

Image result for cervical screening saves lives

Read more about Cervical Screening on the NHS.uk website:

https://www.nhs.uk/conditions/cervical-screening/

To view the leaflets in English and other languages, please go to:

https://www.gov.uk/government/publications/cervical-screening-description-in-brief

 

Over The Counter Medicines

Are you aware that from April, the NHS will no longer be able to prescribe medicines for minor ailments like:

- dandruff

- cold sores

- coughs

- colds

- hay fever

- mild dry skin 

NHS England has recommended that medicines for minor ailments should no longer be routinely prescribed.

Please purchase these in future, with advice from a pharmacy if needed.

Click here for more information.

Kettering Hub - GP Extended Access

Evening and Weekend appointments are now available at the new Kettering Hub

To book please contact us on 01536 526526 to request an appointment.

OPENING HOURS

16.00 - 20.00 Monday to Friday

08.30 - 12.30 Saturday

13.00 - 17.00 Sunday Video Consultations

08.30 - 12.30 Bank Holidays

​All appointments will be located at Weavers Medical – Prospect House.

For more information please visit the hub website

HOW DO I BOOK AN APPOINTMENT?

Please call Eskdaill Medical on 01536526526 and ask the receptionist to book you a GP HUB APPOINTMENT at Prospect House. The service may also be offered to you proactively if you are calling for a regular GP or nurse appointment.

·         Only patients who have an appointment will be seen.

·         This is NOT a walk-in service.

·         On-line appointment booking will not available.

Please ensure your contact details are up-to date with your practice so that you can take advantage of this service.

HOW DO I CANCEL A GP HUB APPOINTMENT?

If you no longer need your hub appointment please call Eskdaill Medical on 01536526526 before 6pm to cancel your appointment.

It is important to cancel any unwanted appointments so that they can be made available to others. 

WILL I SEE MY OWN GP?

The GP Hub will be staffed by GPs and Practice Nurses from local practices.  If you would prefer to see your usual GP or Practice Nurse, please book an appointment with your own surgery during their normal opening hours.

WHO CAN USE THE GP HUB APPOINTMENTS?

If you are registered with a GP practice within Kettering you will be able to book appointments at the hub via your GP practice. These appointments will be of particular help to patients:

·         Who finds it difficult to attend an appointment during the working day

·         Who are working parents with children

·         Who are reliant on working carers to take them to appointments

Please note:  The community GP Hub appointments are for routine general practice issues and not urgent care. If urgent care is required please call the NHS 111 service for advice.

WILL MY MEDICAL RECORDS BE AVAILABLE?

To provide the safest and highest quality of care your full clinical record will be available to the GP Hub clinicians.  However, you will be asked by the Clinician to give consent before they access GP medical record. Notes of your consultation will be sent back to your own GP electronically to ensure that your records at your registered GP practice are kept up to date.

CAN THE GP HUB ORDER BLOOD TEST AND OTHER INVESTIGATIONS?

The GP Hub clinicians will only be able to view your previous test results, but will not be able to order new ones unless it is particularly urgent.  If the Clinician feels you need an investigation, they will make a recommendation to your usual GP practice.

CAN I BE REFERRED INTO ANOTHER SERVICE?

Routine referrals will not be made directly from the GP Hub.  If a routine referral is required, the Clinician will write to your GP practice requesting that they review the referral request.

WHERE WILL I GET MY PRESCRIPTION?

A number of pharmacies operate extended opening hours within Kettering and you will be advised which ones are open when you are issued with a prescription. 

VIDEO CONSULTATIONS

See a GP online over secure video, from home or work - on your smartphone, tablet or pc. As part of our commitment to improving access for our patients we’re using Q doctor to enable video consultations with GPs. This means for certain conditions* you can see a GP from home or work, without having to come to the surgery. Simply call Eskdaill Medical on 01536526526 to get your unique code then book your video consultation online. See the leaflet below for more information.

* Suitable for people with clinically straightforward conditions (who don’t require a formal examination). For example: Acne, Anxiety, Athlete’s foot, Blepharitis, Colds, Conjunctivitis, Contraception (Emergency), Dry skin, Eczema, Fever, Fungal infection, Hayfever, Headache, House dust allergy, Indigestion, Influenza, Itchy eyes, Lifestyle advice, Low mood/Depression, Medical advice, Medication review, Muscle sprains/strains, Nail infections, Pink eye, Private referral letters, Sinusitis, Sleep hygiene, Smoking cessation, Sore throat, Stress, Stye, Superficial skin complaints, Urine infections, Warts/verrucae, Weight loss.

Attachments:
Download this file (Q doctor DL patient leaflet.pdf)Q doctor leaflet[Click here for more information about video consultations]704 kB

INFORMATION

Opening Hours: 08:00 - 18:30
Phone Number: 01536 526526
Out of Hours: 111

ADDRESS

Prospect House
121 Lower Street
Kettering
Northants
NN16 8DN

DIRECTIONS

DISCLAIMER

Any advice published on this website is intended as additional information for registered patients only. It is not intended as a substitute for seeking advice from a GP where necessary and appropriate.