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Flu season 2020/21

We are sending flu invitations via text messages if we have your mobile number recorded.




The invitations have already been sent. If you have not received yours, please ensure you update your mobile number with reception.

You can book these online: https://systmonline.tpp-uk.com/ (look for FLU CLINIC sessions). 

If you do not have access to online booking, please ring our reception and ask for Online Access or book with a member of staff.


PATIENTS AGED 18-65 AT-RISK  (including patients who had shielded from coronavirus)

The invitations are currently being sent by SMS or letters.

You can book these online: https://systmonline.tpp-uk.com/ (look for FLU CLINIC sessions). 

If you do not have access to online booking, please ring our reception and ask for Online Access or book with a member of staff.



We have received our first batch of children's nasal spray flu vaccinations and are releasing appointments weekly.  

Please read the FAQs for the children's influenza vaccination: https://www.nhs.uk/conditions/vaccinations/child-flu-vaccine/ 

GP surgeries offer the nasal vaccine to children born between 01/09/2016-31/08/2018.

Children born before 01/09/2016 attending primary school and all year 7 children will be vaccinated at school.

Children older than year 7 or born after 31/08/2018 are not eligible unless they have a condition that puts them at risk of complications from flu.



Please note that people in the 50 to 64 year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first. If you are 50 to 64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from flu, you will be invited earlier.


NHS guidelines state that the following registered patients are eligible and it is recommended that they have a flu jab:

  • Patients with the following conditions: Respiratory Disease (such as COPD or for certain Asthmatics), Heart Disease, Kidney Disease, Liver Disease, Neurological Disease (such as past history of a stroke), Diabetes, Immunosuppression
  • All people aged 65 or over
  • All pregnant women at any stage of pregnancy
  • Health & Social Care Workers
  • Carers
  • Children who are 2, 3 or 4 years old (nasal flu vaccine)                      


We had to order stocks at the beginning of this year and vaccines will be wasted if not used.

Without a seasonal flu jab eligible patients will be at risk of developing serious complications from catching flu, such as pneumonia. Most people experience no complications after a flu jab, but you can sometimes get a sore arm, mild fever or chills. These symptoms usually settle within a few days and since the injection does not contain any live virus, contrary to popular belief, it cannot give you flu.


Inhaler brand change

If you use the brown inhaler (Clenil®), please continue reading.

We have recently reviewed and will be changing the brand of brown inhaler prescribed by the practice from Clenil® to Soprobec® in the week commencing 8th July 2020. 

This is line with our local guidance and will save money for the NHS. Patients are to use the inhaler in exactly the same way and use up any Clenil® you have at home before moving to Soprobec®

Anybody affected by the change will have received a text message. Please ensure to update your mobile number with a member of our reception team or online (registered users only).

Download this file (Soprobec inhaler leaflet.pdf)Soprobec® Leaflet[Click to download the leaflet]199 kB

Electronic Prescriptions

We have changed the way we issue prescriptions that are NOT sent to the patient's nominated pharmacy.

From 10th June 2020 almost all prescriptions will be signed and sent electronically (no signatures are required).

Patients will receive a green prescription token that will need to be scanned by the pharmacy.

Our reception team are able to reprint lost tokens. In exceptional circumstances the pharmacy may be able to locate and download the electronic prescription without the token.

You can nominate or amend a pharmacy via online access (https://systmonline.tpp-uk.com/2/Login) or contact our reception team on 01536526526.

Online Consultations

You can now contact the surgery via Engage Consult, a new online system. It can be used for non-urgent issues both administrative (24 hours a day) and medical (07:30 - 09:30), without the need to telephone the surgery. You can gain help and advice from your mobile phone, tablet or computer. Your queries will be reviewed by the most appropriate person and will be answered within one working day.



Additional SCR dataset

A change has been made to the way Summary Care Records are made available. Where a patient has not previously expressed a preference with regard to their Summary Care Record, both the core and additional information will be included in a patient’s SCR by default.  

When the additional information is uploaded for a patient, the clinical system will automatically make an auditable entry in the patient’s GP record.

Additional information includes:

  • significant medical history (past and present)
  • reason for medication
  • anticipatory care information (such as information about the management of long term conditions) 
  • end of life care information (from the SCCI1580 national dataset) 
  • immunisations 

More information is available from the NHS Digital website: 



Opening Hours: 08:00 - 18:30
Phone Number: 01536 526526
Out of Hours: 111


Prospect House
121 Lower Street
NN16 8DN



Any advice published on this website is intended as additional information for registered patients only. It is not intended as a substitute for seeking advice from a GP where necessary and appropriate.